Date Effective: 28/04/2025
1. Information We Collect
We collect personal information such as:
- Name
- Email Address
- Shipping Address
- Payment Details (processed through PayPal – we do not see or store your payment details)
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and products
- Send newsletters, if you opt in
- Improve our website and services
3. Third-Party Services
We use third-party services to assist with our operations, including:
- PayPal for payment processing
- Google Analytics for website analysis
- Mailchimp for email marketing
- Meta (Facebook and Instagram) for marketing and ad services
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once no longer required, your data will be securely deleted.
5. Data Transfers
We may transfer your data outside of the UK for processing purposes (e.g., via third-party services like Mailchimp). We ensure these services comply with the necessary data protection laws, including the UK GDPR.
6. Your Data Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your personal data
- Opt out of marketing communications by clicking the unsubscribe link in our newsletters
- Object to the processing of your data
7. Children’s Data
We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will delete it as soon as possible.
8. Data Security
We take appropriate measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of electronic transmission or storage is completely secure.
9. Cookies
Our website uses cookies to improve your browsing experience. For more information, please refer to our Cookies Policy.
10. Contact Us
If you have any questions or concerns regarding your privacy, please contact us at [email protected].